QUALITY
We have implemented an online APP that controls all our operations. A novelty, and for the first time operating in Ecuador, is a real-time APP that allows our clients to see our quality control process. Customers can see the weight of each box packed for them. They receive in real time audit results of up to 2% of the total boxes with photographs of the process included.
In the near future, our clients will have at their disposal the combined data in real time from the audits carried out both at the port of disembarkation and from the audits of our packing plant. In this way, the clients and La Nueva Pubenza will have statistical data that will be used to further improve our quality of banana boxes produced.
PALMAR GROUP is the exporter of our fruit. And its client in EUROPE is COBANA FRUITRING. The latter has two main brands. A own brand, COBANA, and another from the REWE Supermarket.
At La Nueva Pubenza we are proud of our association with Palmar Group. We are one of the oldest banana farm Palmar’s exclusive producer. And only that has sold all of its production of bananas exclusively to Palmar.
For us to be associated thru Palmar with COBANA FRUITRING is a sign of our commitment to produce quality sustainable bananas.
Our quality as reported by their external audit company at the port of disembark, Hanseatic Tally Service, is:
| Year | COBANA | REWE |
| 2014 | 93.00% | 94.12% |
| 2015 | 94.00% | 94.47% |
| 2016 | 94.00% | 93.05% |
| 2017 | 84.24% | 83.75% |
| 2018 | 87.67% | 85.15% |
| 2019 | 88.77% | 87.49% |
| 2020 | 87.97% | 87.82% |
►In 2017, the quality assessment method was changed from finger to a cluster basis.
►Quality information base on Microsoft Power Bi of the year 2020